All Pandora and Pandect production is set with a three years warranty; mechanical blocking systems are set with a year’s warranry in authorized service centers in Russia and Newly Independent States — you will find the list of authorized service centers in your warranty certificate.
If, for any reason, you wish to return or exchange the item, please return it within 14 days after delivery. All items must be returned in their original condition and packaging.
If you need a warranty service within the warranty period please ship the item to us — we will deliver it to the service center (in this case the customer pays for shipping).
The funds will be returned to your PayPal wallet or Visa/MasterCard bank card, depending on how you paid for the order..
We have a friendly customer service, and we are always here to serve you.